Points of views
When studying a business it is necessary to analyse it under different perspectives. This provides a methodical approach which by being applied systematically avoids missing 'obvious' aspects and will help efficient analysis.
Note that this doesn't guarantee you will come to revolutionary efficient conclusions, but it does help, and especially avoids missing banalities.
The 4 points of views commonly considered are:
- Vision: strategy/vision statement, conceptual model, goal/problem model
- Process: process diagram, assembly line diagram, and use cases
- Structure: resource, information, organisation models
- Behaviour: statechart, sequence/collaboration, process interaction diagrams
These four points of view constitute the model (also called 'business model' but not to be confused with the money making 'business model') and should give a good view of how the business is working and how it could be improved.
This model can be completed/improved with standard business modelling patterns which can be found in specialised literature. Reviewing these known patterns is rarely a waste of time during business modelling, as this alone can reveal valuable opportunities.
The model can be used for many purposes, for example:
- Business process improvement or reengineering
- Information system specification
- Industrial process duplication
- Strategic business development